STEP 1: REVIEW AND SELECTION

• Review our product section: Please read and review all important information within our product categories, paying special attention to product details and policies.

• Select Your Items: Clearly determine the items and specifications for your order.

STEP 2: SUBMIT YOUR INQUIRY

• To ensure accurate tracking of all production details, we process all inquiries via email
• or inquiry form.
• Email hkdcreations75@gmail.com
• Monday – Friday, 9:00 a.m. – 6:00 p.m.
• Weekends Closed
• Please include the following required details in your inquiry:
• details, we process all inquiries via email or inquiry form.
• Email hkdcreations75@gmail.com
• Monday – Friday, 9:00 a.m. – 6:00 p.m.
• Weekends Closed
• Please include the following required details in your inquiry:

• Contact Information: Full name or business name, phone number, and email.
• Order Details: A complete list of the items you wish to purchase.
• Fulfillment: Your selection of pick-up or delivery, including the delivery location.
  (Detailed delivery information is available on the delivery section/tab).
• Additional Notes: Any special requests, specifications, or important information
  relevant to your order.

STEP 3: CONFIRMATION AND DEPOSIT

• Response Time: Inquiries are typically responded to within 48 business hours.
  Deposit Requirement: A 50% non-refundable deposit is required to secure your order,
  confirm your production slot, and initiate the purchasing of materials.
• Final Payment: The remaining balance is due and payable upon the completion of
  your order, prior to pick-up or delivery. Failing on this step may result in delays, late
  payment fees, or cancellations.
• All sales are final.

Zelle to 646-279-0066, Venmo/Cashapp please reach out.
Credit Card/PayPal 3.5% transaction fee will be applied to all card payments.
Phone Consultations: Calls are strictly by appointment only and are scheduled based on
our production calendar.