FAQ
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Do you deliver nationwide?
Currently, we only deliver to the states of NH, MA, RI & CT (subject to delivery fee).
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Can i get my custom prop in a different color?
Our props are paint ready and can be painted in any color after purchase. However, if the client wants their prop in a different color, we can accommodate this request for an additional fee.
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Are there any payment plan options?
At this time, we only accept payment through zelle, venmo, cashapp, cash and/or cheque.
A 3% credit card processing fee will be added to the invoice if the customer wish to pay via a credit card.
A 75% deposit is required to book and start a custom project.
A full payment is required at the time of pickup or before delivery.
NO exchanges and/or NO refunds, all sales are final as they are made to order. -
What is the order processing time?
For small orders, it usually takes us 1-2 weeks to produce. Large and/or bulk orders may take longer (~4-5 weeks).
Please know each order is unique and we can discuss your needs and timelines when you enquire. -
Where are you located?
We are located in Attleboro, MA.